Reserving your appointment:

 

Please reserve your appointment at least one day before intended arrival.

​

Payment:

I accept all major credit and debit cards including: American Express, Visa, Mastercard, and Discover. 

Gratuities/Tipping:

18-25% is customary. However the amount you leave (if any at all) is truly at your discretion! This may be paid in cash or card.

Punctuality:

I respectfully request that you arrive at least 5 minutes early to your session (if in person). The parking is street parking so please factor this into your commute.

​

 I have allocated your appointment time for your scheduled treatment. If you are late, I reserve the right to offer you a shortened treatment or advise you to reschedule, which may incur a fee. That being said, I am often incredibly flexible with scheduling, so reach out and we will most likely be able to work something out! :)

Cancellations:

I understand that occasionally you may have to cancel an appointment with me. However, I do ask that you give me fair warning. You will be emailed/texted the day before to confirm your appointment. As a courtesy to my time and my other clients, it is my policy for all clients to give 24 hour notice of cancellation. Failure to do so will result in a 75% charge for your scheduled treatments. Rescheduling is free!

​
 

Gift credit:

 

Let me help you pamper that special person! Gift vouchers for any treatment, package, or products may be purchased through me! Gift CREDITS are non refundable, however they are transferable.

Returns/Exchanges:

Spa treatments, products, packages, and gift credits are not refundable.

Etiquette:

I am a dedicated professional who reserves the right to terminate treatments and services if guests are excessively intoxicated (I WILL NOT MASSAGE you if you are intoxicated), or make inappropriate comments, suggestions, or advances to me.

Minors/Guests:

My location is intimate. For the enjoyment of your experience, children and pets are not permitted in my spa.

Phones:

I ask that you please place your phone and other devices on silent before we begin your session. This allows you to unwind comfortably, and for me to attune to you to provide the best care I can.

Refreshments:

There is a tea and snack bar! Tea will be made fresh for your specific mental/emotional/physical needs using all organic herbs. Snacks and available fruit changes! Stay tuned for updates!